Shipping & Delivery Policy

At Minaxi Ayurveda, we aim to process and dispatch your orders as quickly and safely as possible. This Shipping & Delivery Policy explains how orders placed through our website are processed, shipped and delivered.

1. Shipping Locations

Currently, Minaxi Ayurveda ships orders within India only.

We deliver to serviceable locations across India through reputable courier and logistics partners.

International shipping is currently not available unless specifically agreed upon with the customer.

2. Shipping Charges

We offer free shipping across India on eligible orders unless a shipping charge is specifically mentioned on the product page or displayed during checkout.

Any applicable shipping charges will be communicated to the customer before the order is completed.

3. Order Processing & Dispatch

Orders are generally processed within 1–2 business days after successful order confirmation and payment.

During periods of high order volume, promotions, holidays or unforeseen circumstances, processing may take longer.

Once your order has been dispatched, you will receive the available tracking information through the contact details provided during checkout.

4. Delivery Time

After dispatch, delivery generally takes approximately 3–7 business days, depending on the delivery location and courier service.

Delivery to remote or difficult-to-service locations may take additional time.

Estimated delivery timelines are indicative and are not guaranteed, as actual delivery may be affected by circumstances outside our control.

5. Courier & Delivery Partners

Orders may be shipped through appropriate logistics partners, which may include private courier companies, India Post, Speed Post or other reliable delivery services depending on the destination and availability.

Minaxi Ayurveda reserves the right to select the appropriate shipping partner for an order.

6. Delivery Address

Orders will be delivered to the shipping address provided by the customer during checkout.

Customers are responsible for ensuring that the following information is accurate:

• Full name

• Complete delivery address

• City and state

• PIN code

• Active mobile number

Minaxi Ayurveda will not be responsible for delays, failed deliveries or additional shipping charges resulting from incorrect or incomplete information provided by the customer.

7. Tracking Your Order

Where tracking is available, tracking details will be shared with the customer after dispatch.

Customers can use the tracking information provided to monitor the progress of their shipment through the relevant courier or logistics provider.

Please note that tracking information may take some time to become active after the shipment has been handed over to the courier.

8. Delayed Deliveries

While we make reasonable efforts to ensure timely delivery, Minaxi Ayurveda is not responsible for delays caused by third-party courier companies, postal authorities or circumstances beyond our reasonable control.

Such circumstances may include:

• Severe weather

• Natural disasters

• Public holidays

• Transportation disruptions

• Courier operational issues

• Address verification issues

• Remote-area delivery

• Strikes or civil disruptions

• Government restrictions

• Other unforeseen circumstances

If your order is significantly delayed, please contact our Customer Support Team with your Order ID so that we can assist in checking the shipment status.

9. Failed Delivery / Returned Shipments

A shipment may be returned to Minaxi Ayurveda if delivery cannot be completed due to circumstances such as:

• Incorrect or incomplete address

• Incorrect PIN code

• Incorrect or unreachable phone number

• Customer refusing delivery

• Customer being unavailable for repeated delivery attempts

• Failure to collect the shipment from the applicable delivery facility

If an order is returned to us for reasons attributable to the customer, any refund, where applicable, may be processed after deducting applicable shipping and return-to-origin charges.

If you wish to have the order shipped again, additional shipping charges may apply.

10. Delivery Inspection

Customers are advised to inspect the package at the time of delivery.

If the package appears visibly damaged, opened or tampered with, please take photographs/videos of the package and contact Minaxi Ayurveda Customer Support as soon as possible.

For damaged, incorrect or missing products, please refer to our Return & Refund Policy for the applicable procedure and time limits.

11. Partial Shipments

In certain circumstances, an order containing multiple products may be shipped in more than one package.

If this occurs, the customer may receive separate tracking information for different parts of the order.

12. Product Availability

If a product becomes temporarily unavailable after an order has been placed, Minaxi Ayurveda may contact the customer regarding the expected availability, alternative product or applicable refund.

Any refund due in such circumstances will be processed through the applicable payment method.

13. Changes to Shipping Policy

Minaxi Ayurveda reserves the right to update or modify this Shipping & Delivery Policy from time to time.

Any changes will be published on this page.

14. Contact Us

If you have questions regarding your shipment or delivery, please contact Minaxi Ayurveda Customer Support through the contact details provided on our website.

Please keep your Order ID ready when contacting us regarding an order.

Minaxi Ayurveda
Rooted in Nature. Inspired by Tradition.

Last Updated: September 2026